T-Mobile’s Un-carrier strategy has resonated with customers and disrupted the industry by rejecting long-standing conventions in favor of more modern approaches. While this particular announcement may have felt less dramatic than some earlier Un-carrier events, it still delivered meaningful improvements for both consumers and business customers. John Legere, T-Mobile’s outspoken CEO, drove the message home … Read more

The first Digital Connectivity Index reveals that the UK must build momentum to climb the international rankings and capture the significant economic and social benefits of better digital infrastructure. The index, compiled by economic modelling specialists Oxford Analytica in partnership with Virgin Media O2, draws on thousands of OECD data points to assess countries across … Read more

While Samsung’s new “Infinity Display” on the Galaxy S8 has drawn most of the attention, the handset also claims a quieter but significant milestone: it’s the first smartphone to support gigabit LTE. Qualcomm announced last year that the first gigabit LTE-capable smartphone would arrive in the first half of 2017. Many industry watchers suspected Samsung’s … Read more

Samsung and Keysight have signed a Memorandum of Understanding (MoU) to accelerate research and development for 6G technology, marking a strategic step toward shaping the next generation of wireless connectivity. Although 5G continues to expand and evolve, industry leaders are already preparing for what comes next. The MoU aims to bring together Samsung’s communications, software, … Read more

Technology in the IT sector never stands still. Tools that enable developers to build better products are improving faster than ever, while standards and workflows evolve to meet rising quality expectations and shorter time-to-market demands. Telecom software development firms have adopted a clear, effective way to accelerate delivery without sacrificing quality: cloud services. More than … Read more

The UK Government has launched a £30 million fund to strengthen the country’s position in developing the next generation of 5G networks. Called FRANC (Future RAN Competition), the programme will support innovative R&D projects across the UK to accelerate adoption of OpenRAN (Open Radio Access Network) technologies. Applicants are encouraged to propose projects that can … Read more

It’s telco cloud, Jim, but not as we know it. Telefónica has announced a partnership with Amazon Web Services (AWS) to support organisations in their move to the cloud. Customers are asking for help with their cloud adoption processes, and Telefónica believes teaming with a hyperscaler offers a stronger path forward than going it alone, … Read more

A recent study by analytics company Verint found that the telecom sector ranks among the worst industries for customer service. The report showed that 64% of telecom customers experienced poor service, compared with 51% in financial services. This gap highlights a persistent challenge: delivering consistent, high-quality customer support to a huge user base while managing … Read more

While the European Commission continues to advocate for a single pan‑European telecoms regulator, the UK regulator Ofcom struggles with a process that often resembles bureaucratic gridlock. Key regulatory decisions become mired in legal disputes with major companies’ lawyers and frequently fail to achieve their intended results. This situation harms consumers and the industry as a … Read more

Deutsche Telekom is expanding the capabilities of its Speedport Smart router to deliver a smart home experience to over one million customers. Effective immediately, Speedport Smart routers can now manage smart home devices in addition to providing phone, Internet, and TV services. The routers support the DECT ULE cordless standard, enabling seamless integration with devices … Read more