Ofcom Fines EE £2.7m for Overcharging Customers
(Image Credit: iStockPhoto/BraunS) UK telecoms regulator Ofcom has fined EE after finding the operator made “fundamental billing mistakes” that led to nearly 40,000 customers being overcharged. Ofcom identified two separate breaches of billing rules. The first error involved charging customers roaming in Europe the same rate as calls to EE’s customer services number in the … Read more