Why Mobile Operators Need to Fix Poor Customer Service Now

featured 39809

The mobile industry is at an inflection point. With 5G deployment approaching and growing dependence on smartphones and apps, the sector leads in technological innovation. Yet at the same time, many established operators face real pressure: shrinking profit margins after the removal of once-lucrative fees such as European roaming charges, costly reshoring of customer service … Read more

Sweden’s Cybersecurity Ranking: A Surprising Paradox

featured 9393

Despite Sweden’s high standing in digital adoption, the country falls behind in cybersecurity. A 2020 report from the UN agency ITU placed Sweden 26th globally, behind neighboring nations such as Norway (17th) and Finland (22nd). This lag is not only unacceptable but also paradoxical given Sweden’s strong pool of experts and high number of tech … Read more

BT Proposes £1,500 Bonus for Frontline Workers

featured 94744

Telecom workers kept the country connected during its most challenging times, and BT is proposing to recognise their efforts with a team bonus of £1,500. Philip Jansen, CEO of BT, said: “BT has made a significant contribution to the national effort over the past year: we have supported the NHS, families and businesses, and avoided … Read more

Survey Reveals Rising Demand for O-RAN in Telecom Industry

featured 97286

A new industry survey underscores growing interest in O-RAN (Open Radio Access Network) technologies among telecom stakeholders. Electronics manufacturer Jabil commissioned SIS International Research to conduct its annual 5G Technology Trends Survey. The study gathered responses from 193 professionals directly involved in the development, implementation, or adoption of 5G technologies at leading telecommunications companies. O-RAN … Read more

Microsoft Confirms New BitLocker Vulnerability

featured 9437

A bug in Windows 11 24H2 and earlier versions of the operating system is causing BitLocker settings to become inaccessible, showing the message “For your security some settings are managed by your administrator.” As a result, you cannot change BitLocker options until Microsoft issues a fix. If you run Windows 11 on a supported device, … Read more

RootMetrics: Five Years of Mobile Call Quality Evolution

featured 97178

A report from mobile network performance specialist RootMetrics reviews five years of progress in voice call technology and infrastructure. The UK is preparing to retire traditional copper landlines and move to a fully digital voice network. RootMetrics’ analysis highlights key improvements over the past five years that have made this shift feasible. By 2025 the … Read more

Expando Signs Strategic Deal to Supply Robust HALF19 Servers to Nordic Defense Company

featured 8628

Expando is pleased to announce the signing of a major procurement agreement for our rugged Expando HALF19® server systems with a prominent Nordic defense company. This partnership reflects our commitment to a comprehensive, customer-focused approach that delivers customized solutions tailored to specific operational needs. From initial needs analysis through project consultation, modification, validation and final … Read more

Central and Eastern European Telcos Expanding Revenue Beyond Core Services

featured 40065

Telecommunications operators across Central and Eastern Europe (CEE) are experiencing revenue growth from their core services as the regional economy improves. At the same time, many operators are actively pursuing new revenue streams outside their traditional service portfolios. As a result, IDC’s latest research predicts that non-core-business revenues will continue to rise throughout 2017–2021. The … Read more

Altair Partners with Databricks to Accelerate Data-Driven Innovation

featured 11941

Altair, a global leader in computational intelligence, has announced a strategic partnership with data and AI company Databricks to deliver next-generation data unification, graph-driven intelligence, and artificial intelligence (AI) capabilities to their joint customers. This collaboration combines the strengths of both companies’ platforms by integrating Altair® RapidMiner®—a leading solution for data preparation, AI development, orchestration, … Read more