At Oracle AI World in Las Vegas, Oracle announced the launch of Oracle AI Factory, a new and expanded suite of support services for customers and partners. AI Factory offers structured programs and tailored solutions to help organizations keep pace with the rapid development of artificial intelligence and quickly realize measurable business value from AI.
As companies eagerly adopt AI, the technology’s complexity often becomes a barrier. Oracle AI Factory is designed to address this by supporting customers throughout every stage of their AI journey, turning ambitious AI visions into operational reality.
Focus on measurable outcomes
AI Factory concentrates on three strategic pillars to deliver immediate results:
- Build and deploy AI agents: Guidance for using Oracle AI Agent Studio with Fusion applications to create and deploy intelligent agents that accelerate process improvements.
- Unify and simplify data: Streamline the entire AI lifecycle by integrating data through Oracle’s AI data platform.
- Accelerate embedded AI adoption: Maximize the use of AI capabilities already embedded in Oracle Fusion Cloud Applications.
Early adopters, including Marriott, MTI, Etihad Salam and Grupo Bimbo, already report significant benefits such as reduced error rates, standardized global operations, lower process complexity and improved cybersecurity.
“Oracle’s AI-powered Fusion Cloud HCM suite has improved our approach to performance management, enabling faster and more consistent goal setting for our employees,” says Elaine Engle, Global Officer at Marriott International.
The seven pillars of Oracle AI Factory
Oracle already embeds AI across its technology stack, including Oracle Cloud Infrastructure (OCI), Oracle Analytics, Oracle AI Database and Oracle Fusion Applications. AI Factory provides the support needed to translate these advanced capabilities into tangible business transformation.
AI Factory offers the following seven structured tools and services:
- AI playbooks and runbooks: Prescriptive guides for successful AI deployments within Oracle Fusion applications and OCI.
- AI education and training: Programs to raise employee skills and support change management.
- Cloud Success Navigator: A digital platform that helps customers design, implement and accelerate their AI roadmaps.
- Customer success managers: Experts who guide organizations to identify and implement the right AI capabilities.
- AI tools, use cases and references: A curated collection of proven tools and customer success stories.
- AI customer centers: Global centers where customers can test AI use cases with their own data.
- AI acceleration services: Simple, predefined services to rapidly scale deployments with ready-made agents and use cases.
“The rapid advancement of AI presents significant economic opportunities,” says Gary Miller, Customer Success Officer and Executive Vice President at Oracle. “Oracle AI Factory combines our comprehensive, integrated stack with the support required to turn advanced technology into practical business solutions that deliver measurable value in a secure and cost-effective manner.”
With the launch of AI Factory, Oracle positions itself as a strategic partner that not only provides AI technology but also delivers a structured path to quickly achieve measurable business success.