Frends Long Running Processes is the new feature in Frends version 6.2 that enables organizations to automate business processes that span days or even weeks. The solution addresses a common challenge in enterprise automation where workflows are interrupted by manual approvals, waiting periods, or asynchronous system events.
Traditional integration platforms are typically designed for fast transactions and short-lived processes. When real-world processes require human decisions, time-based waits, or slow external responses, many organizations lose both visibility and control. The result is ad hoc manual workarounds, parallel tools, and growing technical complexity in the IT environment.
Continuous processes even across several days
With Frends Long Running Processes, entire business flows can be modelled and executed as a single process whether they run for hours, days, or longer. The platform automatically persists process state, waits for required actions, and resumes the flow exactly where it was paused.
This means each business case can be tracked from start to finish without splitting it into separate parts or building custom state-management logic. For IT teams, that translates into faster development and lower maintenance costs.
“Business processes operate in workdays, not milliseconds. With Long Running Processes we remove the technical limitations that previously forced IT teams to build bespoke solutions for long-running flows. By combining integration and process automation on the same platform, organizations gain control and transparency without extra tools or licenses,” says Asmo Urpilainen, CTO at Frends.
Less fragmentation and stronger governance
A common problem in today’s IT landscape is fragmented automation, where different parts of the same process are handled in separate systems. When a workflow is broken up, the risk of human error, lack of traceability, and gaps in responsibility increases.
Frends Long Running Processes reduces these risks by automatically logging every step, every waiting period, and every approval. All events are continuously recorded, giving the business full visibility and clear accountability.
This capability is particularly valuable for organizations that face strict compliance, internal controls, and documentation requirements, such as public sector bodies, financial institutions, and complex supply chains.
Why long-running processes are an increasing challenge
More and more business processes today stretch across multiple systems, external partners, and human decisions. Employee onboarding, invoice processing and supply chain operations often require both automated flows and manual steps. When these processes are handled in separate tools, the risk of delays and data loss grows.
By consolidating the entire flow in Frends Long Running Processes, organizations can reduce dependence on manual solutions and ensure that every case is handled consistently from beginning to end.
Clear business value across several use cases
Frends Long Running Processes is particularly relevant for workflows such as new employee onboarding, invoice approvals, subscription management, and supply chain orchestration—scenarios where multiple systems and roles interact over time.
By unifying these flows into a single, auditable workflow, the need for parallel tools and manual steps diminishes. At the same time, total cost of ownership drops and operational transparency improves.
Since December 2025, selected customers have piloted the feature in production environments, which Frends reports has confirmed both stability and practical value in real-world operations.
About Frends
Frends is a European iPaaS company offering low-code and AI-augmented solutions for business-critical automation. The platform connects cloud, hybrid and on-premises systems with full visibility and transparency. Founded in Finland in 1988, Frends today serves over 6,000 customers including businesses, municipalities and public organizations such as Fazer, Mehiläinen, Haypp Group, Onemed, the City of Helsinki and Eltel. Frends has been recognized by G2 and Gartner for its integration and API management solutions.