Convendum customer survey 2025 shows record-high scores from members. Both service and facilities receive top marks — a clear testament to the strength of the offering and the daily work of the staff.
Record-high customer satisfaction in this year’s survey
Convendum’s strong focus on service continues to pay off. The annual Convendum customer survey 2025, conducted in May, shows member satisfaction at its highest level to date.
The results speak clearly:
- 90% of members appreciate Convendum’s service
- 80% would recommend Convendum to others
- 80% are satisfied with Convendum’s facilities
These figures place Convendum among the top coworking and serviced office providers in Sweden.
Comments from management
— “This is a result to be truly proud of. The whole organization has worked hard over the past year, and it is thanks to their dedication that we achieve these high scores. Our staff deliver a level of service every day that many others can only dream of,” says Oscar Limbäck, COO at Convendum.
He also emphasizes that the results of the Convendum customer survey 2025 confirm the company’s ability to deliver the combination of high-quality facilities, service and flexibility that modern businesses demand.
Expansion and new partnerships
Convendum currently operates at 14 locations in Stockholm, Gothenburg and Palma de Mallorca, serving over 900 member companies. In autumn 2025, expansion continues as Convendum strengthens its offering through a new partnership with the coworking operator Genetor.
Through this collaboration, members will gain access to several hundred square meters of open office spaces in Skåne — including flexible workstations, meeting rooms and lounges. This means Convendum can now offer improved geographic coverage and greater opportunities for members to work from different parts of the country.
Member experience at the center
One of the key takeaways from the Convendum customer survey 2025 is that members value not only the physical spaces but, above all, the service and professional reception provided by the staff.
Many respondents highlight that Convendum offers a work environment that blends modern, inspiring spaces with a strong sense of community. The social network formed among the member companies is also cited as a major reason many choose to stay year after year.
Flexibility as a competitive advantage
In an era when hybrid work and flexible office solutions are increasingly important, Convendum has positioned itself as a leading player. The results from the Convendum customer survey 2025 show that companies appreciate the ability to quickly adapt their office setups to changing needs.
Whether it’s a single workstation for a freelancer or larger office solutions for international companies, Convendum offers packages that meet a range of needs, making it easier for businesses to scale and operate flexibly across locations.
Overall, the 2025 survey underlines that consistent service, high-quality facilities and strategic partnerships form the foundation of Convendum’s success — and that these elements keep members satisfied and loyal as the company grows.