T-Mobile has provided an explanation for this week’s outage that affected millions of customers and drew the attention of FCC Chairman Ajit Pai. On Monday, T-Mobile customers experienced a major interruption to voice and text services that lasted more than twelve hours. The outage coincided with an unusual surge in downtime reports, prompting some observers … Read more

If you assume only celebrities suffer phone hacks, think again. In November, managers at Oxford-based farming charity RABI were shocked to receive a phone bill of around £2,000. The reason: someone had compromised their telephone system and used it to place calls to premium-rate numbers. The telephone system provider detected suspicious activity almost immediately, but … Read more

The outbreak of the COVID-19 coronavirus is already affecting supply chains, and the telecommunications industry is no exception. Recent movements in major stock indices demonstrate the immediate economic impact the virus is having. Investors are increasingly worried about disruptions to manufacturing, travel restrictions and the wider consequences for global commerce. Technology companies are especially vulnerable … Read more

SK Telecom and Netflix have resolved their dispute over network usage fees and instead entered a strategic partnership. Under the new agreement, SK Telecom will make it easier for customers to access and pay for Netflix content on mobile devices and IPTV. The companies will offer a variety of pricing options and bundled products, including … Read more

Apple’s new embedded SIM (Apple SIM) offers clear benefits for consumers, but it has provoked mixed reactions from carriers. The eSIM lets users change service providers with a few taps instead of physically swapping a SIM card, making it especially useful for frequent travelers who want quick access to local networks without carrying multiple SIMs. … Read more

The Canadian government raised more than $5.3 billion this month by auctioning spectrum licences to major national telecom companies. In addition to the established incumbents — Rogers, Bell and Telus — the auction opened the possibility for a fourth nationwide carrier to enter the market. The freshly allocated spectrum should strengthen networks, improve data throughput … Read more

The UK government has announced it will investigate Huawei’s role in the country’s critical infrastructure amid cybersecurity concerns similar to those that led the United States to ban the company’s equipment. US authorities concluded that Huawei, along with rival ZTE, had not demonstrated the absence of state or military influence in their operations, prompting restrictions … Read more

By Rob Bamforth, principal analyst, Quocirca Despite nearly a decade of hype and predictions that it would be the next major revolution, M2M (machine-to-machine) still often falls short of expectations. Why is that? Some forecasts project enormous growth and massive market opportunities, but they aren’t always measuring the same things. Some predictions count the number … Read more

Three UK has awarded a multi-million-pound backhaul contract to CityFibre, the UK’s largest alternative provider of full-fibre infrastructure. Founded in 2012, CityFibre has expanded rapidly, running network projects in more than 60 towns and cities with plans to reach eight million homes across the country. Under the new agreement, CityFibre will provide backhaul connectivity to … Read more

Google has long faced criticism for lacking a clear, cohesive strategy for messaging, despite having the resources and reach to lead the market. For a company of its size and innovation, a straightforward approach to a mature product category like messaging should be achievable. Instead, the current fragmentation has become a source of frustration for … Read more