Mobile Operators Battle Rising Threat of Online Messaging Services
(Image Credit: iStockPhoto/jorgesa) Online messaging apps are eroding revenues from short messaging services (SMS), forcing mobile operators to seek new strategies to remain competitive and profitable. These chat applications are also beginning to challenge operators’ voice services. Telecom consultancy Ovum has reported annual SMS declines of 20–30%. At the same time, over-the-top (OTT) services such … Read more