With a rapidly evolving technology landscape reshaping the telecommunications industry, customer experience is becoming the decisive factor in whether established operators remain relevant. Telecoms have long been central to the digital era, providing the networks and platforms that enabled many of the services that transformed how we communicate. Yet many of those same services have … Read more

Japan is preparing for the 2020 Olympic Games by advancing mobile connectivity, ensuring spectators can stay connected and follow athletes in real time. To support this goal and the expected commercial rollout of fifth‑generation mobile technology in 2020, the country has launched trials of 5G systems in both Tokyo and rural regions. Led by Japan’s … Read more

In a closely contested vote today, the Senate narrowly overturned the Federal Communications Commission’s “Restoring Internet Freedom Order,” the 2017 rollback of Obama-era net neutrality protections that had classified broadband as a public utility under Title II. Net neutrality is the principle that internet service providers should treat all online traffic equally, without favoring or … Read more

Before cloud communications existed, expanding internationally was expensive and complex. Companies often had to open offices or set up local headquarters in each target market, creating significant overhead that only large enterprises could typically absorb. Advances in virtual communications have changed that: cloud telephony and related technologies make global expansion affordable and accessible for businesses … Read more

Red Hat and Orange have launched a joint engineering program focused on accelerating innovation in network virtualization. The collaboration is designed to bring new NFV (network functions virtualization) capabilities into OpenStack and other open source projects, while also addressing the specific operational and technical needs of communications service providers. The program’s primary objective is to … Read more

(Image Credit: Three) With 5G approaching, Three UK has moved to strengthen its position by acquiring UK Broadband for £250 million. UK Broadband, the parent company of London-based fixed broadband provider Relish, was previously a subsidiary of Hong Kong communications group PCCW. In 2012, UK Broadband led the way by launching the country’s first commercial … Read more

Telecoms giant Vodafone has disclosed that it discovered hidden backdoors in network equipment supplied by Chinese vendor Huawei that could have allowed unauthorised access. The vulnerabilities were reportedly identified during independent security testing and date back several years. Vodafone says the issues have since been patched, but the company also claims some remained after Huawei … Read more

Verizon Business and BlackRock have announced that BlackRock’s new global headquarters at 50 Hudson Yards in New York City will be equipped with a private Verizon 5G network. The agreement brings secure 5G Ultra Wideband connectivity to critical areas of BlackRock’s Hudson Yards facility where high speed and low latency are essential—such as the trading … Read more

US officials have intensified criticism of allies that are embracing 5G equipment from Chinese vendors. On Thursday, US Chief Technology Officer Michael Kratsios spoke at a technology conference in Lisbon and reiterated Washington’s position that Chinese firms cannot be fully trusted because they may be compelled to cooperate with Beijing’s intelligence services. Huawei, a major … Read more

(Image Credit: iStockPhoto/a_crotty) The Australian Competition and Consumer Commission (ACCC) is calling on consumers to provide information about their broadband performance so it can be compared with the speeds and service levels that were advertised before they signed up. The ACCC reports that 2,159 issues were lodged with the country’s telecommunications ombudsman in the first … Read more