(Image Credit: iStockPhoto/skarau) The latest American Customer Satisfaction Index (ACSI) report has been released, examining how customers feel about various telecommunications providers. After two years of declining satisfaction, the sector has finally stabilized and stopped its slide. T-Mobile emerges as a clear winner in this year’s index, outperforming the three largest competitors: AT&T, Sprint, and … Read more

In its annual Digital Defense Report, Microsoft warns of a sharp rise in cyberattacks amid growing geopolitical tensions. The report reveals that Microsoft’s customers faced roughly 600 million attacks per day from cybercriminals and state-sponsored actors. Covering activity from July 2023 to June 2024, the analysis underscores how cyber operations have become an integral part … Read more

British satellite operator OneWeb is acquiring Houston, Texas–based TrustComm to expand its Low Earth Orbit (LEO) network and provide connectivity services to U.S. government clients. OneWeb deploys LEO satellites that deliver high-speed, low-latency connectivity to governments, businesses, and communities worldwide. The company’s global constellation supports services that are increasingly attractive to defense, public safety, and … Read more

A cybersecurity expert has warned that delaying the 5G rollout because of concerns about Chinese vendors could pose a greater risk to the UK than allowing limited use of their equipment. Emily Taylor, CEO of Oxford Information Labs, told a parliamentary sub-committee reviewing the security of the UK’s 5G network that extended delays driven by … Read more

(Image Credit: iStockPhoto/trekandshoot) References found in the latest iOS beta suggest Apple could lead the way in delivering LiFi support on mobile devices. A review of the iOS source code turned up a library cache file referencing “LiFiCapability,” along with other code fragments that point to support for the networking protocol, indicating that Apple may … Read more

MYCOM OSI has announced a partnership with open source solutions provider Red Hat to deliver assurance and management for telco cloud environments. When MYCOM OSI’s cloud-native Experience Assurance and Analytics (EAA) solution — which offers real-time, automated assurance for end-to-end hybrid telco cloud networks — is deployed on Red Hat’s OpenStack Platform and OpenShift Container … Read more

BT has launched Halo 3+, a broadband service that uses EE’s extensive mobile network as a backup to deliver greater reliability. Halo 3+ introduces a new plug-and-play device called Hybrid Connect. The unit works straight out of the box and provides customers with immediate confidence that their home will stay connected even if their fibre … Read more

Four major international telecommunications operators are collaborating on a blockchain-based solution designed to streamline and simplify inter-operator roaming agreements. The participants in the initiative—Deutsche Telekom, Orange, Telefónica, and T-Mobile US—are jointly testing a production-ready system intended to reduce the administrative overhead and operational complexity that currently bog down roaming arrangements between operators. Under prevailing legacy … Read more

Apple has recently sent a fresh round of threat notifications to iPhone users in 98 countries, alerting them that their devices may have been targeted by mercenary Pegasus spyware. This marks the company’s second notification campaign this year, following a similar distribution in April that reached users in 92 countries. According to an Apple support … Read more

Congressional Democrats are seeking answers after reports that T-Mobile executives stayed a combined 52 nights at a Washington, D.C. hotel owned by President Trump while advocating for approval of the company’s proposed merger with Sprint. Senator Elizabeth Warren of Massachusetts and Representative Pramila Jayapal of Washington State sent letters requesting detailed information about those stays … Read more