Research shows that 89% of consumers want two-way conversations with businesses across multiple channels. Yet more than half (53%) say they are frustrated because they often cannot reply to a message sent by a company—to ask a question, get an update, or complete an action such as a booking. The survey, commissioned by cloud communications … Read more

Cybercriminals are intensifying their attacks on the insurance industry. The combination of sensitive customer data, strict regulatory requirements, and often understaffed security teams makes the sector an especially attractive target. This assessment comes from cybersecurity specialist Integrity360, accredited by CREST and recognized by Gartner, which now warns of increasing risks and urges insurers to strengthen … Read more

Ransomware attacks have surged to record levels since NCC Group began tracking them in 2021, with critical infrastructure increasingly in the attackers’ sights. NCC Group’s December Threat Pulse reports 574 ransomware incidents recorded in December, a slight rise from November’s 565 and a significant increase from the 387 incidents recorded in December 2023. A newly … Read more

Qivalis euro stablecoin is being prepared for launch in the second half of 2026. Qivalis, the Amsterdam-based company, is working toward MiCAR compliance and authorization from the Dutch central bank as an Electronic Money Institution. Europe’s largest banks build a shared stablecoin infrastructure The initiative has drawn broad support across Europe. On 25 September 2025, … Read more

(Image Credit: iStockPhoto/trekandshoot) An ultra-fast alternative to WiFi called “LiFi” has progressed from the laboratory into real-world trials. Estonian startup Velmenni has begun offering LiFi in a commercial setting, demonstrating the technology’s readiness for practical deployment. Velmenni, a recent finalist in the Slush 100 startup competition in Helsinki, is using LiFi to transmit data at … Read more

Deloitte forecasts that global 4G revenues could reach £60 billion by 2014, with more than 200 operators running networks across roughly 75 countries. In the UK, O2 plans to launch a 4G service, increasing competition for EE, while China Mobile intends to invest $30.1 billion in its network this year, allocating about a quarter of … Read more

More and more companies today rely on digital systems but often lack the resources or expertise to protect themselves from cyber threats. For that reason, GlobalConnect is launching a new managed security service — a full Security Operations Center (SOC) as a service that provides monitoring, threat analysis and incident handling around the clock, year-round. … Read more

The traditional method of charging for network services treated each network event as an individually billable unit. That model has given way to tiered service bundles and periodic allowances driven by changing consumer expectations and rapid technological advances. The explosion of usage data produced by modern communications networks has created the big data challenge operators … Read more

As one of the world’s leading telecommunications providers, BT serves customers in more than 170 countries. New U.S. legislation such as the Dodd-Frank Wall Street Reform Act introduces mandatory recording requirements for certain financial communications, and global mobile operator Truphone has selected BT as a partner because of BT’s extensive experience in this area. Before … Read more

Cybersecurity company Check Point Software and blockchain platform Cardano have announced a landmark partnership to develop and deliver a comprehensive security solution for blockchains that addresses threats in real time. Blockchain technology has gained traction across many industries, but recent incidents underline the security challenges that still hinder wider adoption. The February Bybit attack, which … Read more