Barracuda has introduced a set of new features to its AI-driven platform, BarracudaONE. These updates are designed with Managed Service Providers (MSPs) in mind, simplifying multi-customer security management, streamlining daily operations, and creating stronger conditions for scalable growth. The latest release of BarracudaONE advances the company’s strategy to equip partners with greater automation, improved visibility, and increased profitability through intelligent cybersecurity solutions.
Key enhancements include faster remediation of email threats across multiple customer environments, integrations with leading Professional Services Automation (PSA) systems for automated billing, and improved account, license, and customer portfolio management. Together, these capabilities make BarracudaONE an even more central tool for MSPs worldwide to deliver secure, scalable, and data-driven IT services to their customers.
“These improvements demonstrate our clear focus on helping MSPs grow securely, respond faster to threats, and operate more efficiently. Aligned with our partner strategy, we provide MSPs with the tools they need to expand their businesses and deliver stronger protection to their customers. By embedding more automation and intelligence into daily operations, we enable our partners to achieve better outcomes faster and with greater precision,” says Michelle Hodges, Senior Vice President, Global Channels and Alliances at Barracuda.
Faster handling of email threats
Email remains one of the largest attack surfaces for cybercriminals, and for MSPs, managing email threats often involves time-consuming and repetitive tasks. With the new bulk remediation capability, Barracuda Email Protection can now remediate email threats across all customer environments with a single click. This reduces response times by up to tenfold, limits exposure to threats, and significantly lowers the need for escalations. The feature also makes it easier to manage incidents proactively, strengthening trust between service providers and their customers.
Automated billing via PSA integrations
Another important enhancement is new integrations between BarracudaONE and six leading PSA platforms — Autotask by Datto, ConnectWise PSA, HaloPSA, Kaseya BMS, Pulseway PSA, and Syncro. These integrations let MSPs automate billing, manage licenses, and report usage more efficiently. That reduces manual work, minimizes the risk of errors, and accelerates revenue flows while allowing existing workflows to remain largely unchanged. Automating these processes frees MSP teams to focus on customer value and security innovation instead of administrative tasks.
A unified platform for simpler security management
BarracudaONE consolidates the company’s security solutions into an integrated platform that gives MSPs a single view for managing protection, licenses, and threat response. With built-in automation, intelligent reporting, and natural language support, MSPs can quickly identify risks, analyze data, and act efficiently across their entire customer base. The platform not only simplifies security operations but also strengthens the ability to deliver consistent results at a time when cyber threats are becoming increasingly complex and fast-moving.
The latest update also integrates BarracudaONE with Barracuda’s dedicated MSP application, further simplifying account management and reducing the need to switch between systems. The result is more efficient service delivery, automated billing, and improved customer confidence — a solid foundation for long-term growth and resilient cybersecurity. By combining AI-driven processes and automation, partners can deliver faster incident responses and more predictable outcomes for their customers.
Available to all users
The new features are available at no additional cost to existing BarracudaONE users. The platform provides a central view for managing solutions and licenses across services such as Barracuda Email Protection, Barracuda Cloud-to-Cloud Backup, and other cloud-based security offerings. For new MSP partners, the update delivers even greater business value, enabling a blend of scalability, automation, and robust security within a single solution.
With these improvements, Barracuda continues to position BarracudaONE as one of the most comprehensive platforms for service providers looking to grow in the rapidly evolving AI and cybersecurity landscape. By combining cloud technology, intelligent integrations, and a clear focus on partner success, Barracuda reinforces its role as a strategic provider for the MSP ecosystem of the future.