HTC Q2 Results Spark Optimism, End the Fear-Mongering

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HTC has released its Q2 2013 financial results, and many commentators have labeled them a failure — some even calling it the beginning of the end for the struggling maker. That conclusion is overly pessimistic. It’s true that HTC has faced significant challenges recently: internal staff restructuring and high-profile departures, mixed results for products like … Read more

Coordinated Attacks Cripple France’s Telecom Network

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France has suffered a new wave of deliberate sabotage targeting telecommunications infrastructure. The incidents occurred overnight on Sunday and disrupted fibre-optic networks across six regions. Authorities confirmed installations belonging to major operators SFR and Bouygues Telecom were vandalised. Damage was reported in southern France, near the Luxembourg border and in areas around Paris, indicating a … Read more

AT&T Apologizes for Email Announcing End of 3G Phone Support

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AT&T has apologized after sending an email that warned customers their 3G phones would stop working. According to Statista, around 80 percent of mobile connections in North America are now on 4G. As 4G and 5G continue to grow, the number of 3G connections is declining, which explains why AT&T is planning the eventual shutdown … Read more

Three Samsung Researchers Elected Vice-Chairs of 3GPP

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Samsung has announced that three of its researchers have been elected as vice-chairs within the 3rd Generation Partnership Project (3GPP), reinforcing the company’s influence in the world’s largest telecommunications standards organization. With these appointments, Samsung now holds seven leadership roles in 3GPP: two chairs and five vice-chairs. Since its founding in 1998, 3GPP has brought … Read more

Clear Billing: How Telecoms Can Boost Customer Experience

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As 2018 begins, telecom customers expect bills and usage information presented in more personalized, visually engaging ways. Over the next 12 months, operators will shift their billing communications to meet these expectations, adopting new technologies — including chatbots — to improve the overall customer experience. Bill confusion Despite these advances, billing remains a major pain … Read more

Ookla: Don’t Be Fooled — AT&T’s 5G-E Network Falls Short

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Internet testing firm Ookla has criticised AT&T’s promotion of its controversial “5G‑E” network, calling the marketing misleading and questioning the interpretation of speed-test results used to support AT&T’s claims. AT&T’s “5G‑E” label applies to its LTE‑Advanced network, a technology that the carrier says will be a core component of its future 5G rollout. Critics and … Read more

iPhone C1 Modem Chip to Reduce Apple’s Dependence on Qualcomm by 80%

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Apple’s new iPhone C1 modem chip, the company’s first in-house cellular processor, is positioned to dramatically reduce Qualcomm’s modem presence in Apple devices — potentially to roughly 20% of its current share by 2026. The C1 pairs a 4-nanometre baseband with a 7-nanometre transceiver design and represents a major step in Apple’s vertical integration of … Read more

5G Automation in Operations: Why CSPs Must Plan Now

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Not long ago, it would have seemed strange to suggest that communication service providers (CSPs) should model their operations on an e-commerce company like Amazon. At first glance the industries appear different, yet today’s customers expect every company to deliver an experience as seamless and efficient as Amazon’s. With the arrival of 5G and the … Read more

Future-Proofing Networks: Preparing for Rising Traffic Demands

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(Image Credit: Norlando Pobre) Broadband networks are investments intended to last for decades and must accommodate ever-growing traffic and higher bandwidth demands. Ensuring long-term reliability requires careful fibre and cable management, robust connections throughout the network, and forward-looking design choices. Operators must meet current requirements while planning for future upgrades and evolving service needs. The … Read more

Protecting Telecoms from Request-to-Pay Fraud: Practical Strategies

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In the first half of last year, UK consumers lost more than £750 million to fraud — a 30% rise compared with the same period in 2020. Last summer alone, telecoms regulator Ofcom reported that 45 million people in the UK were targeted by scam phone calls and text messages. The financial and emotional damage … Read more