SevOne, a provider of network and infrastructure management solutions, has introduced a new SD-WAN Monitoring Solution designed to boost the operational agility of managed service providers (MSPs). Targeted at MSPs that manage multiple, complex services across multi-tenant, multi-vendor software-defined wide area networks (SD-WANs), the solution leverages SevOne’s robust data platform to deliver comprehensive visibility and monitoring.
The SevOne SD-WAN Monitoring Solution initially supports Cisco SD-WAN and offers MSPs both real-time and historical insights into network performance, including detailed tenant-level health metrics. This foundation enables service providers to expand their visibility across the full service delivery path—covering enterprise Wi‑Fi from campus to branch, software-defined data centers, and additional components—so they can monitor end-to-end service health and performance.
By providing clear, actionable telemetry, the solution helps MSP network operations and engineering teams transition smoothly from traditional MPLS-based services to newer hybrid SD-WAN offerings. Operational teams gain the ability to detect and remediate issues faster, ensure service-level objectives are met, and scale monitoring as new services or vendors are added to the environment.
Ramesh Prabagaran, director of product management at Cisco, commented that pairing Cisco SD-WAN with the SevOne SD-WAN Monitoring Solution gives MSPs a combined offering to deliver agility and cost efficiency to their customers. According to Prabagaran, integrating SevOne’s monitoring capabilities with Cisco SD-WAN enables MSPs and their customers to identify and resolve problems before they affect network operations, improving business continuity and user experience.
Jim Melvin, SevOne’s senior vice president of marketing and corporate development, emphasized the importance of high-quality service delivery for enterprise customers that depend on MSPs. He noted that the SevOne SD-WAN Monitoring Solution equips MSPs with real-time visibility into complex services across their infrastructure and allows them to extend that visibility across the entire service delivery chain. This continuous, end-to-end insight helps MSPs meet and exceed service quality objectives.
Market context highlights the growing importance of SD-WAN solutions. Early data from the DC Network Equipment market tracker by IHS Markit indicates that combined SD-WAN revenue—covering appliances as well as control and management software—reached $162 million in the first quarter of 2018, a year-over-year increase of roughly 12%. According to industry reporting, VMware (following its acquisition of VeloCloud) led the market with a 19% share of first-quarter revenue, Aryaka followed with an 18% share, and Silver Peak captured about 12% of the market in that period. These figures underscore the increasing adoption of SD-WAN technologies among enterprises and service providers as they modernize wide area network architectures.
SevOne’s solution addresses key operational challenges faced by MSPs, such as multi-vendor interoperability, tenant-specific troubleshooting, and holistic visibility across distributed environments. By combining tenant-aware monitoring with support for Cisco SD-WAN and extensibility to other service elements, the offering helps MSPs reduce mean time to repair, improve customer experience, and simplify the management of hybrid network services.
In summary, the SevOne SD-WAN Monitoring Solution provides a scalable monitoring platform for MSPs transitioning to or expanding SD-WAN services. With an emphasis on tenant-level health, end-to-end visibility, and support for complex, multi-vendor environments, the solution aims to help service providers deliver reliable, high-quality network services while adapting to evolving enterprise networking needs.