Progress, a trusted provider of AI-driven solutions for digital experiences and infrastructure, today announces new AI capabilities in Progress ShareFile — the cloud-based SaaS platform for document management and collaboration. These enhancements are designed to boost efficiency and strengthen security, enabling organizations to streamline workflows and accomplish more with the same team.
ShareFile leverages AI to enhance document-driven workflows and produce measurable outcomes. At a time when many worry that AI might reduce human interaction, ShareFile takes a customer-focused approach by automating low-priority, repetitive tasks. That allows teams to spend more time on what matters most: building meaningful customer relationships. With the new features, users can collect documents nearly 3.5 times faster and extract information up to 96% faster.
“With ShareFile we give customers tools that dramatically improve day-to-day efficiency and quality,” says Loren Jarrett, EVP & GM, Digital Experience at Progress. “We’ve developed AI-driven features that remove repetitive tasks, enhance security and free employees to focus on what delivers the most value — collaboration, customer relationships and strategic work.”
Benefits of the new AI-driven features:
- Reduced risk of data leaks: The new recommended secure-sharing feature helps organizations standardize safe practices. It makes it easy for employees to protect sensitive information, such as personally identifiable information (PII), when sharing files.
- Faster insights: Replace tedious document review with actionable summaries. Document summarization and AI-powered Q&A turn long texts into clear insights with a single click or question, boosting productivity and improving decision-making.
- Simplified data collection: Generative AI automatically creates document request checklists in seconds. This replaces manual steps and spreadsheets, making it easier to standardize and scale collection processes — up to 3.5 times faster.
“We have a process where we review prospective clients’ tax filings to determine fit,” explains Paul Nylen, partner at Nylen & Partners, LLC. “Each filing can be around 200 pages. ShareFile’s AI summaries give us what we need quickly instead of spending an hour reading. Multiplied across weekly clients, that translates into significant business impact and major productivity gains.”
ShareFile applies AI to automate and secure document flows in front-office operations — using templates and processes that integrate deeply into business workflows for lasting impact. By removing administrative bottlenecks, teams gain more time to focus on high-value activities.
More information: https://www.progress.com/sharefile