Ericsson today unveiled a series of new services within its M-commerce portfolio ahead of next week’s Mobile World Congress in Barcelona. The announcements expand the company’s offerings for mobile payments and digital wallets, targeting operators, financial institutions, large merchants and internet brands with solutions designed to accelerate adoption and streamline monetization across the m-commerce ecosystem.
At MWC, Ericsson will present two key solutions: Ericsson Converged Wallet and Ericsson Merchant Wallet. Both are built to provide the infrastructure and tools necessary to create interoperable mobile wallets and to connect them across a global m-commerce ecosystem. The aim is to give partners fast access to robust, platform-independent wallet services that increase customer engagement and simplify the payment experience.
Ericsson says the enhanced portfolio focuses on four main benefits for partners: faster time to revenue, improved consumer adoption and retention, greater cost efficiency, and high performance at scale. By leveraging existing billing and charging platforms, the company expects to offer a practical route for service providers to introduce wallet services without rebuilding core systems from scratch.
Ericsson Converged Wallet is designed to convert existing accounts into mobile wallets, enabling operators and financial institutions to mobilize billing relationships quickly. The service can convert the accounts of more than a billion consumers already managed on the Ericsson Billing & Charging Solution, unlocking new m-commerce opportunities and allowing those consumer accounts to support payments, micro-transactions and other wallet-based features.
Ericsson Merchant Wallet targets online merchants, gaming platforms and large internet brands. The service offers a complete payment solution that handles traditional payments as well as virtual currency transactions, loyalty point management and other merchant-centric wallet functions. The goal is to give merchants a unified wallet platform that supports diverse monetization models—ranging from conventional purchases to in-app purchases, virtual goods, and loyalty-driven incentives.
Adam Kerr, Head of M-commerce at Ericsson, commented on the launch: “This is an exciting time for the m-commerce industry. We are in a unique position to work with strategic partners to kick-start the next wave of growth of the M-commerce ecosystem.” He emphasized Ericsson’s focus on providing services that enable partners across the ecosystem to deliver more wallet- and platform-independent services and to offer consumers greater payment choice.
Kerr added that the expanded suite of services is intended to help partners build stronger relationships with their customers through differentiated wallet features that connect and add clear value. By combining billing, charging and wallet capabilities, Ericsson believes partners can introduce compelling, customer-centric experiences—such as seamless payments, integrated loyalty and flexible currency handling—without extensive development timelines.
Beyond conversion and merchant support, Ericsson’s portfolio is positioned to support a range of use cases across industries. Mobile network operators can create carrier-led wallet propositions that tie into existing customer billing, while banks and payment providers can extend their account services into mobile-friendly wallet formats. Game publishers and digital service providers can use the merchant-focused capabilities to manage virtual currencies, reward programs and micropayments in a unified way.
The company also highlights operational advantages: converging wallet functionality with existing billing infrastructure reduces integration complexity, lowers operational costs and shortens time-to-market. For large-scale deployments, Ericsson’s approach aims to deliver reliable performance, regulatory compliance support and the flexibility to connect with third-party platforms and payment rails.
Visitors to Mobile World Congress will be able to see Ericsson’s new M-commerce offerings demonstrated at the event. Ericsson plans to showcase how the Converged Wallet and Merchant Wallet work in practice, illustrating scenarios such as account conversion, merchant payment flows, virtual currency management and loyalty integration. The demonstrations are intended to provide a clear view of how partners can deploy wallet services rapidly and efficiently, while maintaining user convenience and security.
With this announcement, Ericsson positions itself as a facilitator for the next phase of m-commerce growth—helping telecoms, banks and merchants offer unified wallet experiences that increase consumer choice, simplify payments and support a broad array of digital commerce models.